Privacy policy

Privacy policy for

Privacy policy: what we do with your personal data

Your privacy is important to Bristol Learning City and we take great care to protect it. When you visit our website we will only use your personal data as stated within our privacy policy below.

Bristol City Council is the data controller (on behalf of Bristol Learning City) for the purposes of the Data Protection Act 2018 and other regulations including the UK General Data Protection Regulation, which means it determines what your data is used for and why it is collected. It is not the data controller for Bristol Education Partnership (BEP) which is a separate entity hosted on the BLC website. Any queries regarding the processing of your data by BEP should be directed to in the first instance.

Personal information and data is collected on the Bristol Learning City website when individuals:

and have given their clear consent.

Learning Stories

  • Bristol Learning City uses the information you submit to review your Learning Story for publication.

  • Bristol Learning City reviews all submissions carefully and will get in touch if your Learning Story is able to be published.

  • You will need to complete a media release form before Bristol Learning City can share your Learning Story publically.

  • Your Learning Story (including any photographs, video footage/stills, audio recordings and information you provide) will be kept for three years.


The Bristol Learning City website contains webforms (such as the contact form) which can be used by visitors wishing to submit their contact details or other useful information. If you enter your details on the form, it is sent directly to a Bristol City Council email address.

When the email reaches Bristol City Council it is subject to the council’s privacy policy found here: The council’s email systems are configured to automatically delete messages retained for more than two years.

Any data you submit will be used solely by Bristol Learning City and/or Bristol City Council for getting in contact with you or where applicable providing the services that you’ve requested.

Links to social media

The Bristol Learning City website has links to its social media pages and accounts. Bristol Learning City doesn’t collect any personal data through these links. Please check each social media platform for their privacy policies or contact them directly if you have any questions.

Sharing button for social media

The Bristol Learning City website has a share button to automatically post to your own social media account(s). We do not collect any data through this function. The share function is a third party plugin called JetPack by Automattic. Their privacy policy can be found at:


The Bristol Learning City website has links to external websites. Bristol Learning City and Bristol City Council takes no responsibility for the content or data protection on these sites. Please check their privacy policies or contact the organisations directly if you have any questions.

When we may share your data

Bristol Learning City and Bristol City Council may share your information without asking you if:

  • the law says we must

  • there is a risk of serious harm or threat to life.

Web statistics

Bristol City Council collects web statistics automatically about your visit to the Bristol Learning City website based on your IP address. This information is used by Bristol City Council, as a public authority, to facilitate its public task in providing services to as many people as possible. Bristol City Council uses Google Analytics for this purpose, your IP address will be deleted from the Google server after 38 months. Google’s privacy policy is found here:


Bristol Learning City sometimes stores small files called ‘cookies’ on your computer or other device to help improve your experience on the website. Our cookies cannot be used to identify you personally.

How to see the information we hold about you

Under the Data Protection Act, you can ask Bristol Learning City and/or Bristol City Council or the following information:

  • confirmation that your personal data is being processed by Bristol Learning City and/or Bristol City Council a description and copy of the personal data
  • the reasons why the data is being processed
  • details of who we have, or might, give it to.

Data Protection Notification

You may view Bristol City Council’s Data Protection Notification by searching for its registration number – Z5873747 – on the Information Commissioner’s website.

Contact the data protection officer



Data Protection Officer
Bristol City Council
City Hall
PO Box 3399

For general enquiries please email: